Terms
Terms of use
Effective March 29, 2026 · Last updated September 2026 · Governing law: California
Acceptance of terms
By accessing or using Genie Student Aid Hub you agree to these Terms of Service. If you do not agree, do not use the service. You must be at least 13. If you are under 18, a parent or guardian must consent.
Description of service
Genie is an AI-powered unofficial reference tool for informational support on financial aid concepts (FAFSA, Title IV, R2T4, SAP, award letters, and related topics) for students, parents, administrators, and institutions.
Informational purpose only — not professional advice
Content is educational. It is not legal, financial, tax, or professional advice. Always verify with your institution's financial aid office, a licensed professional where appropriate, and official Federal Student Aid sources at studentaid.gov and the FSA Handbook. Genie is not affiliated with, endorsed by, or connected to the U.S. Department of Education or any federal agency.
AI-generated content
Responses are generated by artificial intelligence and may contain errors or outdated information. There is no warranty of accuracy or completeness. Independently verify anything you rely on. AI outputs are not original works you own.
Intellectual property
All content, design, code, branding, prompts, and materials on this platform are the exclusive intellectual property of Genie Student Aid Hub, developed by One27. Unauthorized reproduction, distribution, or commercial use without express written permission is prohibited under U.S. copyright law (17 U.S.C. § 101 et seq.). Use of federal regulatory references including 34 CFR, HEA, and the FSA Handbook is informational only and does not imply endorsement by the U.S. Department of Education.
User responsibilities
- Use the service lawfully
- Do not submit SSNs, ITINs, FSA ID passwords, tax-return figures, student IDs, bank accounts, or other sensitive PII / FTI
- Independently verify information before acting
What we store (privacy)
Genie uses essential session cookies only. This version keeps chat in your browser for the current session. Voice settings are stored in localStorage on your device. Server logs may retain limited operational data for up to 30 days. Conversations are not used to train models. We do not sell or share personal information for cross-context behavioral advertising. Do not paste education records into the chat unless you have a signed DPA with us. The full privacy policy, including processors and CCPA rights, lives on the Privacy Policy page.
Cookies
Essential session cookies keep you signed in and remember that you accepted this notice. We do not use advertising cookies or third-party trackers for selling data.
Limitation of liability & disclaimer of warranties
The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, One27 and Genie Student Aid Hub are not liable for damages arising from use of or reliance on Genie. Terms may be updated; continued use constitutes acceptance. Disputes are governed by the laws of California and heard in Los Angeles County courts.
Do not sell my info (CCPA)
We do not sell personal information. See the Privacy Policy for how to request access or deletion at elementone27@gmail.com.